Member and Visitor Personal Data Clarification Text
Member and Visitor Personal Data Clarification Text Dear Customers, Potential Customers, and Website Visitors, As Algomedi Information Technologies Trade Limited Company, we attach great importance to the protection of your personal data. In this context, pursuant to the Personal Data Protection Law No. 6698 ("KVKK"), we would like to inform you as the "data controller" about your personal data and the processes regarding their processing. WHAT PERSONAL DATA DO WE PROCESS? Identity information (Name-Surname, Date of Birth, National ID Number) Contact information (Address, e-mail address, phone number) Details regarding your use of the Site (your behaviors, actions, preferences, visited products, etc.) Your Username and Password assigned specifically to you Your company information (Company name, phone, address) When the Service Agreement is established; Identity information (Name-Surname, Date of Birth, National ID Number) Contact information (Address, e-mail address, phone number) If you request an invoice, and if you share with us (National ID Number, Tax ID Number) If payment is made by credit card: processed for transfer to the Payment Institution If payment is made via bank transfer: Bank IBAN and details of the bank you use If you are a User; Your Username and Password assigned specifically to you Your company information (Company name, phone, address) Records of services provided by our company (Request and Complaint Management) Records created from forms regarding your complaints If you are a User of our system, as a data processor providing electronic commerce system infrastructure, we store data without determining processing purposes or means, including information about your customers arising from storage and system use. IF YOU GIVE ELECTRONIC COMMERCIAL COMMUNICATION CONSENT; Identity information (name, surname) Contact information (address, e-mail address, phone number) Details about your use of the site (behaviors, actions, preferences, visited products, etc.) Marketing-related information (Date of birth, site usage, shopping habits, demographic member/user/customer data, all kinds of product and service preferences, feedback, campaigns, surveys, invoices, payment methods and details, old and new contact numbers, emails, cookies, browser fingerprints, IP, beacon, network info, etc.) PROCESSING PURPOSES OF YOUR PERSONAL DATA Your personal data may be processed in accordance with the legislation on the protection of personal data for the following purposes: General Purposes: To resolve problems and complaints when you contact us and, if necessary, to contact you regarding this; To fulfill our obligations arising from legislation, especially with authorized and responsible public institutions; To exercise our legal rights before official authorities in case of disputes; To differentiate your records from others, facilitate after-sales processes without invoices; To issue invoices upon request; To process payments through payment institutions without storing credit card data; To fulfill data retention obligations required by law. If you are a User: To improve our product and respond quickly to your requests; To track regular payments, manage account information, and maintain your e-commerce environment; To manage your sales and electronic commerce site; To ensure the best service in managing requests; To manage your e-commerce site together with our business partners if requested. If you give consent for Electronic Commercial Communication: We process your identity, contact, shopping, and marketing information to create or carry out general or personalized campaigns, promotions, advertisements, and marketing activities. METHOD AND LEGAL REASON FOR COLLECTING YOUR PERSONAL DATA Your personal data is processed by Algomedi Information Technologies Trade Limited Company through your transactions on the Site, requests, complaints, and purchases, through automatic or electronic means, within the scope of your consent for electronic commercial communication. We process your data based on: - “Necessity for the performance of a contract” for membership, communication, order, payment, and support processes, - “Legal obligation” for data retention, - “Legitimate interests of the data controller” for operational purposes, - and “Explicit consent” where required (e.g. marketing or sharing with partners). TRANSFER OF YOUR PERSONAL DATA We may transfer your personal data to domestic or international business partners and service providers (such as call centers, marketing consultants, database, electronic communication providers, or consultants) for the purposes of IT, marketing, or consultancy services. We may share your data with our dealers and business partners to fulfill your orders and other requests. We may also share your data with public authorities or judicial bodies to fulfill legal obligations or exercise legal rights. Credit card information is transmitted securely to relevant financial institutions and is not stored by Algomedi. YOUR RIGHTS Pursuant to Article 11 of the Law, you have the right to: - Learn whether your personal data is processed, - Request information if processed, - Learn the purpose of processing and whether it is used accordingly, - Know the third parties to whom your data is transferred domestically or abroad, - Request correction of incomplete or incorrect data, - Request deletion or destruction of personal data within legal limits, - Request notification of such actions to third parties, - Object to any adverse results arising from automated analysis, - Demand compensation for damages due to unlawful processing. CONTACT You may send your applications to the Data Controller, Algomedi Information Technologies Trade Limited Company, via your registered email address to info@algomedi.com or in writing to the address below: Address: DEPARK Balçova, Mithatpaşa Cad. No:56-20, Depark Technopark Zeytin Building Office:Z, 35330 Balçova/İzmir Phone: +90 232 259 69 69 (Please note that in cases where a specific legal procedure is required, the relevant procedure must be followed.)